In short: a sample is the only way to judge a product's real quality before launching production. Request it with precise specifications, assess it methodically (appearance, materials, dimensions, strength, packaging), note the corrections needed, then make the approved sample the official reference for your order. Production will be compared against it during quality control.
Types of samples
- standard sample: an existing product from the factory's catalogue, to judge overall quality;
- custom sample: made to your specifications (colour, logo, dimensions);
- pre-production sample: made with the materials and processes of the final production run.
How to request a sample properly
- send precise specifications: materials, dimensions, colours (ideally with a colour reference), finish, markings;
- attach photos or a reference product;
- state the planned final quantity, so the sample is realistic;
- ask for the lead time and cost of the sample and its shipping.
How to assess it
Take the time to check it point by point:
- appearance: colours, finish, consistency;
- materials: feel, thickness, smell;
- dimensions and weight;
- strength and function: seams, closures, assembly, real-life use;
- marking and customisation: logo, print, labels;
- packaging: protection, presentation, information.
If possible, compare several samples from different suppliers.
After the assessment
- List the corrections required in writing.
- Ask for a new sample if the changes are significant.
- Once satisfied, formally approve the sample (photos, reference): it becomes the contractual reference.
- Keep one unit to compare with production.
Frequently asked questions
Do samples cost money? Often, yes, especially custom ones. Some suppliers deduct this cost from the final order.
How long does a sample take? It depends on the product and the customisation. Build this time into your planning.
General information, for guidance only.
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